Payment & Delivery
Website Owner
TIBA COFFEE & CO
Address: 51 rue Charlot, 75003 Paris, France
Email: tibacoffeeandco@gmail.com
SIRET: 92530817300011
VAT Number: FR65925308173
Legal representative: TIBA COFFEE & CO
Publication Director
Baldulesco Julie – Eventia Digital Solutions
Contact: hello@eventia-digitalsolutions.com
Hosting Provider
Hostinger International Ltd.
Hostinger, UAB – Jonavos g. 60C, 44192 Kaunas, Lithuania
Website: hostinger.com
Intellectual Property
All content on this website (texts, images, product descriptions, logos, branding) is the exclusive property of TIBA COFFEE & CO or its partners. Any reproduction, distribution, or modification is prohibited without prior written consent.
Limitation of Liability
TIBA COFFEE & CO makes every effort to provide accurate and updated information. We cannot be held responsible for:
- Errors or omissions
- Temporary unavailability of the website
- Delays caused by carriers
- Consequences of misuse of our products
E-commerce Information
Prices, product descriptions, and availability can change at any time. An order becomes final only after full payment confirmation. TIBA COFFEE & CO reserves the right to refuse or cancel any order for legitimate reasons (fraud suspicion, abnormal order, missing information, etc.).
Personal Data & Privacy (GDPR)
Personal data is used exclusively for:
- Order processing
- Delivery
- Customer service
- Marketing (only with consent)
In accordance with GDPR, you may request access, correction, or deletion of your data by emailing: tibacoffeeandco@gmail.com
Cookies
This website uses cookies to improve browsing experience and analyze traffic. You may disable cookies in your browser settings.
Payment Methods
We accept the following secure payment methods:
- Credit / Debit Cards
- Apple Pay
- Google Pay
All transactions are encrypted with SSL technology.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. A confirmation email is sent once your order has been validated.
Delivery Options
We deliver to the following countries:
- France
- Germany
- Austria
- Belgium
- Spain
- Italy
- Luxembourg
- Netherlands
- Poland
- Portugal
Carrier: Mondial Relay only (Home delivery or Pickup point)
Estimated delivery time: 5–7 business days depending on destination.
Shipping costs are calculated at checkout based on weight and location.
TIBA COFFEE & CO cannot be held responsible for delays caused by Mondial Relay or customs/import fees (customer responsibility).
Order Tracking
Once shipped, you will receive an email with your Mondial Relay tracking number to follow your parcel in real-time.
Refund & Returns Policy (Legal Version – France & EU)
In accordance with European and French consumer law, you benefit from a 14-day withdrawal period from the date of delivery for online purchases. You may request:
- a refund, or
- a return of your order
As long as the product is unused, unopened, and in its original packaging. To exercise your right of withdrawal, please contact us at: 📩 tibacoffeeandco@gmail.com
Return shipping costs are the customer’s responsibility.
⚠️ No refunds are possible for products that have been opened, damaged by the customer, or returned incomplete.